Return Policy

If our socks do not meet your expectations, we will gladly replace them at no cost to you within 30 days of purchase date. Please provide proof of purchase details to returns@arrivacanada.com prior to mailing the product to us.

When returning items, use a traceable carrier (Canada Post, UPS, FedEx, etc), insure the package, and retain the tracking information for your protection. Arriva Inc is not responsible for any missing, lost, or damaged package. Return shipping fees are not refundable.

Any item that is returned and does not meet these criteria will be sent back to the customer. Packages refused will be subject to a 50% restocking fee minus all shipping charges.